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Frequently asked questions

 

How do I pay?

We accept cash & cheque for the deposit but cash only on the night. Full instructions will be on the booking form that will be sent to you. The balance is to be paid at the start of the show on the night.

Do you take requests?

Requests are always encouraged and we aim to play as many of them as possible through out the evening.

We know our customers will understand that some music is inappropriate for some kind of functions, we occasionally get requests we have to refuse, For instance songs that contain swearing or might cause offense.

 

What music do you play?

We understand people have different tastes in music, every function is different but a wide selection of music is played during the evening to please everyone and encourage requests. The DJ keeps an eye on your guests throughout the evening to ensure everyone enjoys themselves.

How do I book you for my party?

Get in touch with us either using the e:mail address or phone number supplied on the contact page, if the date is available we will send you a booking form.
Return the booking form back to us with a deposit within 14 days and we will send you a confirmation / receipt.

How long do you require to set up?

Under normal circumstances we require about 90 minutes to set up our equipment, this may alter depending on the type of venue and access available to us.

I'd like you to play a bit longer than we booked you for, is this a problem?

Not usually no, though we do have to ensure the staff at the venue are happy for us to play on, they usually have strict guidelines to follow and please bear in mind that extra fee's maybe payable to the venue staff. If playing time is extended then an extra hourly fee will be payable.

How much are you? Are there any hidden extras?

SouthSound have a set fee for discos whatever the function (We do not charge extra for weddings) and this will be reflected on the original contract (usually 7pm - midnight), the only times we charge extra are:-

1) If the playing time is extended from what was agreed on the original contract then an extra hourly fee will be charged.

2) If the venue is located outside of the area we usually cover.

3) You have also requested extra services that we supply.

Contact us for further information via the contact page.

Are you insured?

Yes we are, SouthSound are registered in the UK with The DJ Associates Disc Jockey Association and is covered for 10m Public liability insurance. Please see the link under the 'Other Services' section for confirmation.

Does the hire of the PA system still cost extra if we book the disco?

Yes, but if you hire the disco you get the portable PA system at a discounted rate.

Do you charge extra for the Disco & Karaoke at the same time?

Yes we do make a slight additional charge, this is only due to the extra equipment required.